956-797-2525

3400 West Expressway 83, La Feria, Texas 78559

 

Collision Stop © 2013      Privacy Policy

LONG-TERM BUSINESS

OUR MISSION

Our promise to you is the same 100% satisfaction guaranteed service we have provided for years to people in the RGV. Call us today and ask for a free consultation on your unique situation.

Insurance Relationships

At Collision Stop, we understand how difficult it can be without your vehicle. We are an authorized repair center for most major insurance companies. Our office staff is committed to assisting you in every way possible. We will work with your insurance company and keep you informed on any significant changes in the repair of your vehicle.

 

 

Knowledge 

The Collision Stop staff has been through extensive in-house technical and service-oriented training in order to provide our customers with accurate estimates, quality workmanship and friendly, knowledgeable customer service. At Mid-Valley Collision Stop, we are constantly striving for 100% customer satisfaction. As a member of the business community, we adhere to a Code of ethics, our pledge to you of honesty, integrity, safety and craftsmanship. For us, Quality and Satisfaction is our most important goal.

Almost all insurance companies today have what are referred to as “DRP” direct repair relationship in which they outsource appraisal and administrative duties to repair facilities in which they refer work

 

Unfortunately, while there are some conveniences to this arrangement, it can often create conflict of interest as the repair facilities are tied to the insurance companies they are working for rather than the customer.

 

At Collision Stop, the customer always come first… we are not willing to compromise quality or our commitment to customer service for any program. We will only participate in an insurance program that does not ask us to make any concession on quality or repair techniques. We continually monitor these programs work as your advocate.